2008
JIRA 3.13.2
09 Dec 2008 : jira
helpdesk enhancements
02 Dec 2008 : helpdesk
We have added some new features to our helpdesk to make it even simpler for you to find answers from our knowledge base. These enhancements include:
- related answers
- popular answers
- faster page loading
- extra navigation links
- support for Gravatar avatars
live support now available
15 Nov 2008 : helpdesk
Live support is now available at helpdesk.objects.com.au.
You’ll now find a link in the bottom right of all helpdesk pages that opens a popup window that allows you to chat directly with our support staff in real time. Works on all major browser without any need to install any additional software on your computer.
You’ll now find a link in the bottom right of all helpdesk pages that opens a popup window that allows you to chat directly with our support staff in real time. Works on all major browser without any need to install any additional software on your computer.
iphone support added to helpdesk
We have added support for better viewing of helpdesk answers on your iphone or ipod touch.
Due to the width of many of the code examples it works best in landscape mode.
Due to the width of many of the code examples it works best in landscape mode.
JIRA 3.13.1
29 Oct 2008 : jira
helpdesk RSS feed now available
01 Sep 2008 : helpdesk
Have all the latest answers delivered directly to you as soon as they become available by subscribing to the helpdesk RSS feed.
helpdesk launched
Objects has been helping businesses, developers and students with their web development for many years using a variety of different forums. To further improve the quality of this service we have developed a new site focussed on this activity.
The problem with the majority of forums and knowledge bases currently available is that along with a lot of good answers there is also a lot of outdated, poor and incorrect information. On top of that there is often pages of discussion when all you really want is the answer to your question so you can move forward.
helpdesk aims to correct these deficiencies by providing a concise knowledge base devoted to web development. This knowledge base is constantly being updated and reviewed by web professionals to ensure the highest quality. You won’t find tutorials or discussions about the answers provided, instead just the answer you need.
Whether you are a junior or experienced web developer we are sure you will find this an invaluable resources. Why not try it today, and if you cannot find the answer you are after then post it and we’ll attempt to find the answer for you and add it to the knowledge base.