The past few months have been pretty hectic here at Objects since we launched the Mentor and Sherpa services. The response to these services has been great, and we thank all the students and web developers who have signed up and are enjoying the benefits offered by the years of experience we can pass on to them.

As a result of the success of these services it has been decided to remove all Google AdSense advertising from http://helpdesk.objects.com.au. AdSense has been a good source of revenue for Objects over the years but does not add any value to the site nor do we have any control over what ads are being served.

So over the next few weeks we will be going through all the pages and removing any ad blocks. What this means to our users is less page clutter and faster page loading.

Tags: google, adsense, advertising

We have added some new features to our helpdesk to make it even simpler for you to find answers from our knowledge base. These enhancements include:

• related answers
• popular answers
• faster page loading
• extra navigation links
• support for Gravatar avatars

We hope you find these new features of value. We feel they continue to develop the helpdesk as one of the premium knowledge bases available today.

Tags: avatar, related, popular

Live support is now available at helpdesk.objects.com.au.

You’ll now find a link in the bottom right of all helpdesk pages that opens a popup window that allows you to chat directly with our support staff in real time. Works on all major browser without any need to install any additional software on your computer.

Tags: live support

We have added support for better viewing of helpdesk answers on your iphone or ipod touch.

Due to the width of many of the code examples it works best in landscape mode.

Have all the latest answers delivered directly to you as soon as they become available by subscribing to the helpdesk RSS feed.

Tags: rss

Objects has been helping businesses, developers and students with their web development for many years using a variety of different forums. To further improve the quality of this service we have developed a new site focussed on this activity.

The problem with the majority of forums and knowledge bases currently available is that along with a lot of good answers there is also a lot of outdated, poor and incorrect information. On top of that there is often pages of discussion when all you really want is the answer to your question so you can move forward.

helpdesk aims to correct these deficiencies by providing a concise knowledge base devoted to web development. This knowledge base is constantly being updated and reviewed by web professionals to ensure the highest quality. You won’t find tutorials or discussions about the answers provided, instead just the answer you need.

Whether you are a junior or experienced web developer we are sure you will find this an invaluable resources. Why not try it today, and if you cannot find the answer you are after then post it and we’ll attempt to find the answer for you and add it to the knowledge base.

Tags: java